Introduction

e-Gate was launched on January 1, 2012. It provides automated and efficient immigration clearance for eligible travelers by using biometric verification technology. Instead of face-to-face inspection, e-Gate processes immigration clearance service with user’s biometric information within 10 seconds.

Eligibility

Note: For U.S. GE members who currently don’t have any residency in Taiwan, please check e-Gate/U.S. Global Entry Program for detailed information.
Resident aliens in Taiwan aged 14 and above and at least 140 cm tall are eligible for free enrollment to use e-Gate, if you have a valid passport and one of the documents below:

1. Alien Resident Certificate with multiple re-entry
2. Alien Permanent Resident Certificate
3. Foreign diplomats or staff of international organizations holding Diplomatic Identification Cards issued by the Ministry of Foreign Affairs, Taiwan

Enrollment

Note: For U.S. GE members who currently don’t have any residency in Taiwan , please check e-Gate/U.S. Global Entry Program for detailed information.
For enrollment, applicants are required to present valid passports and Alien Resident Certificates or Diplomatic Identification Cards, and submit biometric information , including photograph and fingerprints.

1. Applicants can enroll in person at one of the following NIA enrollment centers:
   
   

   Enrollment Center	Address	Operation Hours
   Taipei Songsang Airport	No.340-9 Dunhua N.Rd., Songshan District, Taipei City	Daily 8:00~ 18:00.
   Taoyuan International Airport, Terminal 1	No.15, Hangzhan S. Rd., Dayuan Township, Taoyuan County	Controlled Area: Daily 10:00~23:00 Non-Controlled Area: Daily 06:30 ~ 22:00
   Taoyuan International Airport, Terminal 2	No.9, Hangzhan S. Rd., Dayuan Township, Taoyuan County	Controlled Area: Daily 10:00 ~ 23:00 Non-Controlled Area: Daily 06:30~22:00
   Koahsiung International Airport	No. 2, Jhongshan 4th Rd., Siaogang District, Kaohsiung City	Controlled Area: Daily 08:00 ~22:00 Non-Controlled Area: Daily 5:15~17:00
   Taichung International Airport	No.168, Sec. 1, Zhonghang Rd., Shalu Dist., Taichung City	Arrival Area: Daily 9:00 ~21:00; Departure Area: Daily 07:00~ 18:00
   Kinmen Shueitou Port	No.5, Sec. 1, Xihai Rd., Jincheng Township, Kinmen County	Arrival Area: Daily 8:30 ~19:30; Departure Area: Daily 8:00~ 16:30
   Taipei City Service Center	No. 15, Guangzhou St. Zhongzheng Dist., Taipei City	Monday to Friday (except holidays) 08:00 ~17:00
   Taichung 1st Service Center	1F., No.91, Gancheng St., Nantun Dist., Taichung City	Monday to Friday (except holidays) 08:00 ~17:00
   Chiayi Service Center	2F., No.184, Wufeng N. Rd., East Dist., Chiayi City	Monday to Friday (except holidays) 08:00 ~17:00
   Kaohsiung 1st Service Center	1F., No.436, Chenggong 1st Rd., Qianjin Dist., Kaohsiung City	Monday to Friday (except holidays) 08:00 ~17:00
   Hualien Service Center	5F., No.371, Zhongshan Rd., Hualien City, Hualien County	Monday to Friday (except holidays) 08:00 ~17:00

   
   
2. Applicants are required to re-enroll after passport or Alien Resident Certificate renewal.
3. After enrollment, applicants can use e-Gate before the expiration date of re-entry permits.

How to use e-Gate

Note: For U.S. GE members who currently don’t have any residency in Taiwan , please check e-Gate/U.S Global Entry Program for detailed information.
After successful enrollment, applicants can use e-Gate by placing Alien Resident Certificates or one of the following documents onto the document reader at the entrance of e-Gate:

1. Resident aliens: Alien Resident Certificates
2. Foreign diplomats or staff of international organizations: Foreign Passports

Applicants can use e-Gate at the following ports in Taiwan:

1. Taipei Songsang Airport
2. Taoyuan International Airport
3. Taichung International Airport
4. Kaohsiung International Airport
5. Kinmen Shueitou Port