1. Introduction

• The National Immigration Agency (NIA) granted access to the e-Gate for Australian e-passport holders on 4 October, 2018. Australian e-passport holders will need to enroll before using the e-Gate.

2. Enrollment Criteria for Australian Registrants

1. 2.1 A holder of Australian e-passport who is on a visit (tour, business, etc.) to R.O.C. (Taiwan);
2. 2.2 At the age of 14 or above, and at least 140 cm tall; and
3. 2.3 Does not have adverse record in Taiwan.

3. Enrollment Process

• 3.1 Enrollment Process for Australian Registrants
  1. An Australian registrant should visit one of the enrollment centers for enrollment in Taiwan.
     1. The immigration arrival and departure halls at Taoyuan Airport, Terminal 2 and Terminal 1.
     2. The immigration arrival and departures halls at Songshang Airport, Taichung Airport, Kaohsiung Airport and Kinmen Seaport.
     3. National Immigration Agency service centers at Taipei City, Taichung City, Chiayi Country, Kaohsiung City, and Hualien country.
     The location of enrollment centers can be found on the NIA website (https://www.immigration.gov.tw)
  2. Upon enrollment, the Australian registrant is required to provide his / her Australian e-passport which is valid for at least 6 months to the enrollment officer.
  3. The Australian registrant will be required to submit an electronic application form displayed on screen by the enrollment officer. The enrollment officer will take photo and fingerprint images of the Australian registrant.
  4. If adverse record is found, the Australian registrant will be refused for the enrollment. When grounds for disqualification are found, the registrant would be terminated from using e-Gate.
  5. If enrollment is successful, a stamp will be affixed to the last page of the passport held by the registrant for identification.
  6. Enrollment fee is not required.
  7. An Enrolled Australian registrant who intends to opt out from the e-Gate service is required to visit one of the enrollment centers in person for cancelling the enrollment. The cancellation of enrollment service is free of charge.
  8. The enrolled Australian registrant can use e-Gate until 6 months prior to his/her passport expiry date (the Australian e-passport with validity of at least six months upon arriving in Taiwan). When an enrolled Australian registrant renews his/her passport, he/she must enroll again.
  9. Existing members of e-Gate will lose their membership once they obtain Alien Resident Certificate (ARC) in Taiwan. ARC holders are eligible to use e-Gate at the immigration checkpoints of Taiwan after re-enrollment. More information can be found on the website of NIA (https://www.immigration.gov.tw).
  10. The immigration officer may require you to use manual inspection counter.

• For any enquiry relating to the enrollment for the use of e-Gate, Australian registrants can send an e-mail to https://www.immigration.gov.tw

4. How to use e-Gate

Australian registrants can use the e-Gate after successful enrollment.
Australian registrants can use the e-Gate after completing an online Arrival Card before every visit at: https://niaspeedy.immigration.gov.tw/webacard/

5. FAQs

Click here

6. Media download

e-Gate Animation